If the cookie is disabled, you cannot login.īy checking the Keep Me Logged In box on the login screen, you will not need to re-enter your membership number or password for subsequent logins. The customer number and password provided through the Members Only Top Page will be transmitted through SSL. When using members only functions such as booking a flight, you will be required to re-enter your customer number and password if your session has elapsed approximately 60 minutes since login. To do so, select Manage Profile from My Menu, then select Change Password and complete the procedures. It is recommended to change your password frequently. Please manage your ANA Number and password with care. To protect your personal information from a third party, when using a computer that others may have access to, we recommend that you log out after your session.